State Farm® Insurance Agent Kimberly Hitchman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katherine Conard
April 16, 2026
5
out of
5
rating by Katherine Conard
"I would like to take a moment to express some kind words and my appreciation for Teresa at Kimberly Hitchman's State Farm office. From the very beginning, her knowledge in committing to helping me find the right coverage for all of my needs helped my confidence in this insurance agency.What stands out to me is her personal approach. It's reassuring to know I have someone I can trust who is always willing to go the extra mile for their customers. I highly recommend them to anyone looking for reliable and attentive coverage."
We responded:
"Hi Katherine, Thank you so much for your kind words. I will share with Teresa and the rest of the team. We discuss during our weekly meetings if we are providing that personal touch you spoke of. We are striving to keep getting better. Thank you for trusting our agency, we appreciate you for allowing us to meet your insurance needs. You have choices, but you continue to choose us. We will continue to strive the provide the best experience we can. We are only a phone call away. If you need us, don't hesitate to reach out. Again, thank you for taking time to give us a 5 star review. Much appreciated. Have a wonderful rest of your week. -The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Chae “Chae”
April 15, 2026
5
out of
5
rating by Chae “Chae”
"Awesome Agent and team!! They are always available and helpful with all of my insurance needs!!!"
We responded:
"Thank you so much for your review and your kind words. We appreciate you. We are here for you when you need us. Kimberly, Andrea, Teresa, Joanne, and Chris."
Cheyenne Poittilo
April 10, 2026
5
out of
5
rating by Cheyenne Poittilo
"I’ve been with Andrea & the team at State Farm for 25+ years, & I can confidently say I’ll never leave! Even through an office change, the service has remained consistent, reliable, & truly top tier. From assisting with out-of-state rental coverage to adding policies for my vehicles, now my home, & switching states everything has always been handled smoothly & efficiently. What really sets this office apart isn’t just the savings—it’s the personal touch. They genuinely know me & my family, & they always go above & beyond to make sure our needs are met. Proud to be part of the State Farm family! ❤️"
We responded:
"Cheyenne, thank you, thank you for the kind words. We all enjoyed talking with you yesterday. We so appreciate you. I will share with Andrea and the rest of the team your review. Thank you for taking time out of your day to give us a review. We appreciate your patience with us the other day, we know it was a lot on you. In the end it all worked out. You know if you need us, we are just a phone call away. Keep us posted on everything."
Teresa Hankins
April 2, 2026
5
out of
5
rating by Teresa Hankins
"I received the best customer service from Teresa. She was very upbeat and helpful, I felt like I was talking with a friend or a family member from start to finish. Teresa was able to put together a great auto and homeowners plan for my husband and I by listening and asking detailed questions. Great Job!"
We responded:
"Hi Teresa, My apologies for just responding to your review. I will share with Teresa your kind words. We appreciate you and thank you for trusting our agency with your insurance needs. The Hitchman Team, Kimberly, Andrea, Teresa, Joanne and Antonio."
Maya McKinsey
April 2, 2026
5
out of
5
rating by Maya McKinsey
"I have been with Kimberly Hitchman for many years now and I have always felt supported. This location makes changes seamless and less stressful. I am able to speak with someone in a timely manner and have all my questions answered. They always take the time to explain thoroughly and provide quick updates on upcoming changes to my policy. 10/10 recommend!!"
We responded:
"Awe, thank you Maya. You know we appreciate you trusting us all these years. You are all grown up now. Thank you for taking time out of your day to give us a review. I will share with the team. You know you can call us anytime. We are here for you. The Hitchman Team-Kimberly, Andrea, Teresa, Joanne and Antonio."
Treasurerek Clark
March 27, 2026
5
out of
5
rating by Treasurerek Clark
"Antonio was both VERY Professional and Understanding . He was persistent and VERY knowledgeable on his profession. Excited to continue doing business in the future . Ms. Hitchman’s office has an inviting atmosphere!"
We responded:
"Hi Treasure, My apologies for just responding to your review. Awe, I appreciate you taking the time to give us a review. I will share with Antonio. Thanks again and we are here for you. The Hitchman Team- Kimberly, Andrea, Teresa, Joanne and Antonio."
Vuctor Fucktor
March 24, 2026
5
out of
5
rating by Vuctor Fucktor
"Im not part of this agency but I received a call from Ms. Andrea and she helped me understand more about the account that I had made, helped me reach out to my agent and understand how insurance works, the conversation we had was very delightful and full of knowledge and I truly appreciated it."
We responded:
"Forgive me for just responding to your review. Thank you so much for sharing your experience with our office. I will share your feedback with Andrea. I'm so glad that she was able to connect you with your agent and assist you. Thank you for being a part of the State Farm family. Much appreciated.- The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Ashley Askew
March 24, 2026
5
out of
5
rating by Ashley Askew
"Had a good experience at State Farm Insurance today very kind and also being helpful ... Ms.Thersa was great thank you"
We responded:
"Thank you Ashley for your review. I apologize for just responding to your review. We are here for you. I will share with Teresa your kind words. Do not hesitate to reach out. - The Hitchman Team- Kimberly, Andrea, Teresa, Joanne and Antonio."
Patricia Cieslik
March 19, 2026
5
out of
5
rating by Patricia Cieslik
"We have been with Kim for a long time! We always get treated right and they listen! Thank you for your help always!"
We responded:
"HI Patricia, please forgive me for my tardiness in responding to your review. You know we so appreciate you. I am so glad that you feel supported. We appreciate you. Thanks again and I will share with the team. The Hitchman Team- Kimberly, Andrea, Teresa, Joanne and Antonio."
Stacey Rodgers
March 18, 2026
5
out of
5
rating by Stacey Rodgers
"Antonio took over an hour on the phone with me to develop an auto and home policy. He asked questions and answered my questions. Very thorough!"
We responded:
"Hi Stacey, First, my apologies for the lateness in responding to your review. I will share with Antonio your kind words. Do not hesitate to reach out with any questions. Thank you for trusting our agency. Much appreciated. The Hitchman Team- Kimberly, Andrea, Teresa, Joanne and Antonio."
David Miller
March 17, 2026
5
out of
5
rating by David Miller
"Over 15 years as a client of Kimberly’s and I’ve always had great service"
We responded:
"Hi David, Thank you so much for your kind words. Customer service is a priority for us. We appreciate you trusting my agency. Thanks again, - The Hitchman Agency, - Kimberly, Andrea, Teresa, Joanne and Antonio. "
Kaleb Wells
March 16, 2026
5
out of
5
rating by Kaleb Wells
"Had talked to Antonio and he helped me lower my full coverage from 350 to 280 very thankful"
We responded:
"Hi Kaleb, Thank you for taking time out of your day to give us a review. I will share your kind words with Antonio. Thanks for trusting our agency. We appreciate you. - The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
GiGi
March 13, 2026
5
out of
5
rating by GiGi
"I have been a Statefarm policy holder for over 5 years and I can honestly say I’m not going anywhere else. Kimberly and her team are very professional, courteous and friendly and deliver awesome customer service!"
We responded:
"Awe, thank you, thank you for the kind words. You warmed my heart with your kind words. I will share with the team. You know if you need us, do not hesitate for a moment to reach out. We so appreciate you lady. Be Safe and have a wonderful weekend. Also, please forgive me for the lateness in responding to your review. Be Safe and call us anytime. The Hitchman Team- Kimberly, Andrea, Teresa, Joanne and Antonio."
Makayla Bond
March 11, 2026
5
out of
5
rating by Makayla Bond
"If you're looking for a good agent please choose Kimberly! Their team is so professional and they were extremely patient with me while explaining the policies. Antonio specifically was absolutely amazing at explaining everything and making sure I understood EXACTLY what I was doing!"
We responded:
"HI Makayla, Thank you for your kind words. We appreciate you choosing us. I will share your review with Antonio along with the others on the Hitchman Team. Kimberly, Andrea, Teresa, Antonio and Joanne. We thank you and look forward to working with you. We are here for you. Be Safe. "
Robert Bell
March 6, 2026
5
out of
5
rating by Robert Bell
"Fastand easy. I appreciate the effort they put in"
We responded:
"Hi, Robert, I apologize for the delay in responding to your review. Thank you for the kind words. We value each of our policyholders and we thank you for trusting our agency. Don't hesitate to reach out if you need us. We are here. The Hitchman Agency, Kimberly, Antonio, Andrea, Teresa and Joanne."
johnnie brown
March 3, 2026
5
out of
5
rating by johnnie brown
"Very professional and provided thorough review of policy, providing great recommendations."
We responded:
"HI Johnnie, Thank you so much for giving us a review. We appreciate your kind words. We value your business and appreciate that you trust us, our agency. You know, if you need us, we are just a call away. Be Safe and thanks again. - The Hitchman Agency, Kimberly, Andrea, Teresa, Joanne and Antonio."
Shink B.
February 27, 2026
5
out of
5
rating by Shink B.
"Very professional"
We responded:
"Thank you for your five stars and my apologies for just responding to your review. We appreciate that you trust our agency for your insurance needs. We don't take that lightly. Again, thank you - The Hitchman Team, Kimberly, Andrea, Teresa, Joanne and Antonio."
Bob Shmerta
February 26, 2026
5
out of
5
rating by Bob Shmerta
"Antonio 👍🏼 very helpful."
We responded:
"Hi Bob, Thank you for your review. We are glad that Antonio was very helpful. Thank you for trusting our agency with your insurance needs. -The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Don Brauner III
February 19, 2026
5
out of
5
rating by Don Brauner III
"I've been a customer of Kimberly Hitchman for a few years now and my first experience with her has been terrific. I was met with extremely polite, friendly and prompt phone response, speedy assistance with my issue, and the feeling that my issue is resolved to my satisfaction. A+"
We responded:
"HI Don, thank you for your review. We appreciate you kind words and we are here for you. Have a wonderful weekend. -The Hitchman Agency, Kimberly, Andrea, Teresa, Joanne and Antonio."
Lynn Coen
February 17, 2026
5
out of
5
rating by Lynn Coen
"We have been clients of Kimberly for many years, and always receive great service! She and her employees are friendly and professional, and make you feel like you’re their only customer. We recently had a small change to our policy and as usual, they took care of it right away. I highly recommend Kimberly Hitchman’s agency!"
We responded:
"Hi Lynn, Please forgive me for just responding to your review. Thank you for trusting us for so many years. You know we appreciate you and are grateful that you trust us with your insurance needs. Do not hesitate to reach out to us. Again, thank you for the kind words. We very much appreciate you. - The Hitchman Agency, Kimberly, Andrea, Teresa, Joanne and Antonio. "
Jennifer Ford
February 4, 2026
5
out of
5
rating by Jennifer Ford
"Antonio and Kimberly were very kind and helpful in updating my policy and helping me process my claim. Wonderful customer service and friendly people!"
We responded:
"Hi Jennifer, Thank you for your kind words. We do appreciate you and thank you for trusting us with your insurance needs. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Christina Russell
January 23, 2026
5
out of
5
rating by Christina Russell
"I don’t give out 5’s all willy nilly because I have high expectations but they go above and beyond over there at that office. I hate having to figure out who to call and what status are. I call Andrea and tell her what I need and BOOM! It’s done!"
We responded:
"Hi Christina, Thank you for the 5 stars. We appreciate you taking the time to complete a review for our office. I will share your feedback with Andrea and the rest of the team. I agree, Andrea gets it done. We are here for you. Do not hesitate to reach out when and if you need us. Feel free to stop by the office anytime. Be Safe and Thanks again. The Hitchman Agency-Kimberly, Andrea, Joanne, Teresa and Antonio."
Tara Mckeever
January 7, 2026
5
out of
5
rating by Tara Mckeever
"So helpful with my elderly father on his questions and needs- always looking to make things affordable and easy to understand highly recommend !"
We responded:
"Hi Tara, thank you for your kind words. We appreciate you trusting our agency. We are here for you. Be Safe and Happy New Year.- Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency."
Shanna Blanc
December 26, 2025
5
out of
5
rating by Shanna Blanc
"Grateful for switching to this agency. My auto insurance premium rates went down again, almost $300 from last year. Thanks for all you do ladies & cheers to 2026 🎉"
We responded:
"Hi Shanna, Thank you so much for sharing your experience. I agree Teresa and Andrea are dynamic. We are glad that we were able to help. We appreciate you and know that we are here for you. Thank you for trusting the team with your insurance needs. Kimberly, Teresa and Andrea."
Kathleen
December 23, 2025
5
out of
5
rating by Kathleen
"The service was amazing. The people were even more amazing so friendly so nice so kind. I am sure I will be back. I go back-and-forth. I would definitely recommend this agency hands-down. Thank you so much for great service. Hope to see you soon in the near future It’s the near future and I am back. Nothing has changed with the service excellent friendly, kind and informative. I got Home Insurance the Lowest price quoted from all others. In addition, I got the lowest price in car insurance as well. I had trouble with applying my drive safe and save package and Andrea the expert help me tremendously. Whether I was on the phone or came in person, customer service was outstanding. This is a family orientated group of people who are dynamite. Kimberly Hitchman is amazing As well as her team thank you for amazing service. I’m happy to be back home."
We responded:
"HI Kathleen, Thank you, Thank you, Thank you. We appreciate you. Feel free to visit our office anytime. We will be happy to see you. Hitchman Agency-Kimberly, Andrea, Teresa, Joanne and Antonio."