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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denice Maphis

Denice Maphis

April 3, 2025

5  out of  5
rating by Denice Maphis
"Kimberly was good natured and a pleasure to speak with providing all the information I called for."
We responded:
"HI Ms. Maphis, Thank you for your kindness. I'm happy we were able to provide you with all the information you needed. Wishing you a wonderful week and feel free call or visit the office if you have any questions, - Hitchman Agency-Kimberly, Teresa, Andrea, Joanne and Antonio. "
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Shirley Askew

April 2, 2025

5  out of  5
rating by Shirley Askew
"State farm is a very nice insurance company very nice employees to talk to on the phone also will help you with your problems I recommend them"
We responded:
"Hi Ms. Shirley, thank you for your kind words. My team and I appreciate you. Thank you for trusting the Hitchman Agency. Kimberly, Teresa, Andrea, Antonio and Joanne."
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Natalie Leatherwood

April 2, 2025

5  out of  5
rating by Natalie Leatherwood
"Very helpful."
We responded:
"HI Natalie, thank you for your review. I'm glad that you found my agency helpful. We appreciate you trusting our agency with your insurance. I hope you have an awesome week.- Hitchman Agency, Kimberly, Teresa, Andrea, Joanne and Antonio."
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roxanny monegro

March 31, 2025

5  out of  5
rating by roxanny monegro
"I had the pleasure of working with Antonio for my home insurance needs, and I couldn't be more satisfied with the experience. Antonio was extremely knowledgeable, professional, and attentive. He was always responsive to my questions and went above and beyond to ensure I felt confident in my choices. I highly recommend Antonio to anyone looking for excellent service and expertise in home insurance!"
We responded:
"Thank you so much for the feedback on Antonio. We thank you for trusting us and do not hesitate to ask any questions you may have. Antonio is awesome and a crucial part of our team. Again, thank you for your kind words. The Hitchman Agency- Kimberly, Antonio, Andrea, Teresa and Joanne."
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Crescendo Muzic Group

March 31, 2025

5  out of  5
rating by Crescendo Muzic Group
"I had the pleasure of working with Ms. Kimberly and her staff, and I couldn't be more satisfied with the experience. They were extremely professional, knowledgeable, and took time to explain all the different options available to me. I highly recommend her office to you."
We responded:
"Thank you so much for the kind words. You know we appreciate you. Let us know if you have any questions, Hitchman Agency, Kimberly, Antonio, Andrea, Teresa and Joanne."
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Kathleen

March 31, 2025

5  out of  5
rating by Kathleen
"The service was amazing. The people were even more amazing so friendly so nice so kind. I am sure I will be back. I go back-and-forth. I would definitely recommend this agency hands-down. Thank you so much for great service. Hope to see you soon in the near future"
We responded:
"HI Kathleen, Thank you, Thank you, Thank you. We appreciate you. Feel free to visit our office anytime. We will be happy to see you. Hitchman Agency-Kimberly, Andrea, Teresa, Joanne and Antonio."
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Schonell Grant

March 25, 2025

5  out of  5
rating by Schonell Grant
"It was my pleasure speaking to Antonio today and he was such a sweetheart and was so professional, my husband and I got all our questions answered and was very pleased with his service. Thanks for making this process as smooth and it was.. will definitely recommend your services to friends and families. 🤗😊"
We responded:
"Thank you so much for the kind words. I will share with Antonio. We appreciate you trusting us with your insurance needs and taking the time to tell us about your experience. We are appreciative. The Hitchman team, Kimberly, Antonio, Andrea, Teresa and Joann."
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Dajah Bryant

March 17, 2025

5  out of  5
rating by Dajah Bryant
"Always professional and courteous, staff is always super friendly and ready to help with all needs"
We responded:
"Hi Dajah, thank you so much for your kind words. Much appreciated. We are here for you. Let us know if you need us. Kimberly, Teresa, Antonia, Andrea and Joanne. -Hitchman Team"
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Jacqueline Faison-Elmandorf

February 17, 2025

5  out of  5
rating by Jacqueline Faison-Elmandorf
"Miss Kim and her team consistently exhibit a high level of professionalism. They provide excellent service, possess extensive knowledge, and pay great attention to detail. Overall, they are outstanding."
We responded:
"Hi Jackie, My apologies for just responding to your review. Thank you so much for your kind words. You know we appreciate you and that you can call us anytime. Stop by when you are in the area. We appreciate you and thank you for trusting the Hitchman Agency- Kimberly, Teresa, Andrea, Joanne and Antonio."
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SANTUARY

February 13, 2025

5  out of  5
rating by SANTUARY
"THANK YOU A PLEASANT EXPERIENCE!!"
We responded:
"Thank you so much for reviewing our agency. Thank you for sharing your experience. We appreciate you and thank you for trusting us with your insurance needs. Don't hesitate to contact us if you have any questions. We are here. Thanks again- The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
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Joseph Peterson

February 11, 2025

5  out of  5
rating by Joseph Peterson
"Great service! Teresa hung in there while we were trying to obtain a log on for our church on both the State Farm website and app. After the State Farm offices closed on Monday, she continued the next day and did not give up until we successfully logged on to both. BZ!!"
We responded:
"HI Joseph, Thank you so much. Teresa brought me up to speed. Glad she was able to assist. Please don't hesitate if you have any questions or concerns. Thank you and Metropolitan AMEZion church for trusting us with your insurance needs. We are here for you. Much appreciated. Kimberly, Teresa, Andrea, Joanne and Antonio. "
Profile photo of Kathleen Day

Kathleen Day

February 4, 2025

5  out of  5
rating by Kathleen Day
"Antonio was very helpful, polite and knowledgeable in creating my homeowners policy. Thank you for your assistance."
We responded:
"Hi Kathleen, thank you for your kinds words. I have shared your feedback with Antonio. Thank you for choosing our agency. We appreciate you. The team is here to assist whenever you need us. Thanks again. Kimberly, Antonio, Andrea, Teresa and Joanne (The Hitchman Team)."
Profile photo of Margaret Rigg

Margaret Rigg

February 4, 2025

5  out of  5
rating by Margaret Rigg
"Kimberly and her staff are kind, efficient, and so easy to work with! They helped me out with my auto insurance and explained everything so I was able to understand it. I appreciate all that they do!"
We responded:
"Hi Margaret, Thank you so much for the kind words. Andrea, said she enjoyed the conversation. We are so happy that we were able to assist you. We pride our agency on giving complete, accurate information. We do it with a smile. We all do love what we do. Don't hesitate to reach out to us. We are here for you and we appreciate you trusting our agency. Kimberly, Andrea, Teresa, Joanne and Antonio."
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Evelyn Mack

January 22, 2025

5  out of  5
rating by Evelyn Mack
"Customer service is great along with being knowledgeable about all areas of insurance industry! Mrs. Hitchman and staff always work hard to make sure your needs and concerns are explained. They work with you to make sure your policy needs are successful and done timely."
We responded:
"Thank you, Evelyn! We appreciate you and thank you for trusting us. Kimberly, Teresa, and Andrea"
Profile photo of Gina Allen-Thomas

Gina Allen-Thomas

January 14, 2025

5  out of  5
rating by Gina Allen-Thomas
"Ms.Hitchman & her Staff are very professional & friendly towards their customers. I have been a customer for 11+ years. It’s a pleasure working with them."
We responded:
"Gina, thank you for the kind words. We strive to be our best. We appreciate you trusting us the past 11+ years. We are humbled, thankful and grateful. Much appreciated. Thank you for always being so patient with us. Kimberly, Joanne, Andrea, Teresa and Antonio."
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Terry Hamberry

January 7, 2025

5  out of  5
rating by Terry Hamberry
"I recently had the pleasure of working with [State Farm and staff Andrea,Kimberly and the rest of the crew. They made the Life insurance and Car insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Hi Terry, Happy New Year and thank you for the kind words. We appreciate you and we are grateful that you choose our agency for your insurance needs. Again, thank you and we wish you a wonderful and prosperous New Year. Kimberly, Joanne, Andrea, Teresa and Antonio."
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Mrs. Wilson

December 12, 2024

5  out of  5
rating by Mrs. Wilson
"I always receive wonderful service here. Teresa is definitely a sweetheart, great to work with. Thank you for all you do!"
We responded:
"Thank you so much for your kind words. We value you and all of our policyholder. Yes, Teresa is great. I'm so happy they you are happy with our service. We are here for you. Kimberly, Teresa, Joanne and Andrea."
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Dave

December 12, 2024

5  out of  5
rating by Dave
"Ms. Joann and Ms. Teresa always brings a high level of customer service. You will laugh, smile, and do everything but cry. It was a pleasure chatting with them regarding a life insurance policy."
We responded:
"Hi Dave, Thank you so much. Your review made us smile. We appreciate you. Don't hesitate to let us know if you need us. We are here. Thanks again and Have a Happy Holiday. Be Safe!"
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Joseph Brady

November 14, 2024

5  out of  5
rating by Joseph Brady
"Professional and friendly service. I love those ladies."
We responded:
"Hi Joseph, Thank you so much. You know we so appreciate you. We are here for you. Have an awesome week."
Profile photo of Vinzetta Jones

Vinzetta Jones

October 23, 2024

5  out of  5
rating by Vinzetta Jones
"Very helpful, friendly, knowledgeable and patient!"
We responded:
"HI Vinzetta, Thank you so much for trusting our agency. We appreciate and value you. Again, thank you for the kind words. Kimberly, Teresa, Joann, Chris and Andrea."
Profile photo of Tanisha Roundtree

Tanisha Roundtree

October 23, 2024

5  out of  5
rating by Tanisha Roundtree
"If you are in need of insurance, look no further. Call or email statefarm and they will take care of you. I have been with them for over 10 years and it was the best decision i ever made. All the staff are amazing and they will take care of all your needs. Me and my family loves statefarm.❤️❤️"
We responded:
"HI Tanisha, Thank you so much for your kind words. We so appreciate you here at Kimberly Hitchman's State Farm. We are here for you and thank you for trusting us with your insurance needs. Kimberly, Teresa, Andrea, Chris, and Joanne.- Kimberly"
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tonya moye

October 9, 2024

5  out of  5
rating by tonya moye
"I tired to get assistance with my claim from State Farm on 10/09/24 dealing with a towing issue and Ms Teresa stepped right in and handled my problem. Thank you so very much nothing but but good vibes from this agency!"
We responded:
"Hi Ms. Tonya Moye, thank you so much for the kind words. This made our day. We all love what we do. So grateful and thankful to have Teresa and Andrea. We are a team. We believe in quality customer service and we are so glad that you felt that from us. Happy New Year and do not hesitate to contact us with whatever you need. Thank you for trusting us with your insurance. Much appreciated. Kimberly, Teresa and Andrea."
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Chae “Chae”

September 24, 2024

5  out of  5
rating by Chae “Chae”
"Awesome Agent and team!! They are always available and helpful with all of my insurance needs!!!"
We responded:
"Thank you so much for your review and your kind words. We appreciate you. We are here for you when you need us. Kimberly, Andrea, Teresa, Joanne, and Chris."
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Ethel Barritt

September 20, 2024

5  out of  5
rating by Ethel Barritt
"My husband and I are longtime customers of State Farm. After my husband’s recent car accident I found myself emotionally overwhelmed with the insurance process. Andrea Grayson and Kimberly Hitchman helped us every step of the way and they were both so kind and knowledgeable and I think it’s unusual to find agents who take such a personal interest in their customers and their needs. Thank you for being there for us."
We responded:
"Ms. Barritt, Thank you, Thank you for the kind words. We so appreciate you and Mr. Barritt. Thank you for trusting us with your insurance needs. We are here for you. Kimberly, Teresa, Andrea, Joanne and Chris."
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Francesca Tillett

September 18, 2024

5  out of  5
rating by Francesca Tillett
"Teresa from Kimberly Hitchman’s office made the last steps of setting up my policy (at a great rate) quick and easy! And she was very kind. I’m happy to have them as my agents!"
We responded:
"Hi Francesca, Thank you so much for your kind words. So glad Teresa was able to help you. Teresa is awesome. We are your team and we are here to help. Thank you for trusting us with your insurance needs. Kimberly, Andrea, Teresa, Joanne and Christopher. "