State Farm® Insurance Agent Kimberly Hitchman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richie Soriano
July 31, 2025
5
out of
5
rating by Richie Soriano
"We have had State Farm for years and they have never disappointed. When we call the office everyone one there are very polite, helpful and professional. When my wife was in an accident, our agent Kim Hitchman was the first person at the house checking on her. We will have State Farm for life."
Forbi Mbandi
July 29, 2025
5
out of
5
rating by Forbi Mbandi
"I have been with Kimberly's State Farm insurance for 10 years. Their services are exceptional. They are just a phone call away, and that's value for great service. When I was in need of a rental, state farm stepped in right away to help. Rates have increased everywhere, but I am grateful for their services. Please consider using Kimberly Hitchman State Farm. Ask for Teresa. She has been a breathe of fresh air to work with."
We responded:
"Thank you Forbi, Thanks so much for the kind words. Teresa is ecstatic about your review. We so appreciate you trusting us all these years. We will continue to strive to be our best for you. You know you can contact us when you need us. Thanks for taking time to review the agency. We are grateful and appreciative of your comments. Thanks again Kimberly, Teresa, Andrea, Joanne and Antonio. - The Hitchman Agency."
Crystal Harrison
July 25, 2025
5
out of
5
rating by Crystal Harrison
"Let me just tell you Kimberly Hitchman and her group made this terrible experience much easier I highly recommend to anyone to contact Kimberly Hitchman office they treat you like family and make sure you understand every step of the way thank you Kimberly Hitchman for everything you do for me and everyone else"
We responded:
"Crystal, Thank you, Thank you, Thank you. Much appreciated. We try to make everyone feel welcome. We appreciate you. You continue to choose us the Hitchman Agency for your insurance needs and we are so grateful. Thanks for taking the time to give us a review. Be Safe! Kimberly, Andrea, Joanne, Andrea, Antonio- The Hitchman Agency."
stephanie sharpe
July 23, 2025
5
out of
5
rating by stephanie sharpe
"Kimberly is great to work with! I’ve been with her for over 20 years and do not plan on going anywhere. She’s always been kind and quick to help with anything I need. The other people working in the office are great too. I was having issues with the 1-800 number so I spoke with Antonio in her local office and he jumped in to help right away. He answered all my crazy questions with no hesitation and made me feel valued. He truly went above and beyond to make sure I was taken care of which is rare these days. I cannot say enough great things about him and Kim! Thanks for all you do!"
We responded:
"Stephanie, Thank you so much for your review and thank you for hanging with me for all these years. I so appreciate you. Yes, Antonio is awesome, and I will share your review with him. You know we are just a phone call away if you need us. We are here. Thanks again, Kimberly, Andrea, Teresa, Antonio, Joanne- The Hitchman Team."
Renikqua Ricks
July 22, 2025
5
out of
5
rating by Renikqua Ricks
"Everyone was so patient with me and very helpful!!!"
We responded:
"Thank you so much for taking time to write us a review. We appreciate you. We are here, do not hesitate to reach out when you need us. Thanks again. Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency"
Xyan Neider
July 17, 2025
5
out of
5
rating by Xyan Neider
"Kimberly was so amazing to work with. I recently moved cross country and needed to transfer my State Farm policy to VA. Kimberly helped me with ease, professionally, and human connection. I’m so pleased to find a Black woman owned State Farm office, and I’m glad I did because her customer service is beyond what I’ve been accustomed to. I’m so happy with my decision to join this particular State Farm office!"
We responded:
"Xyanthe, It was such a pleasure meeting and chatting with you yesterday. We definitely connected. Thank you for choosing us. We don't take that lightly, because you have many choices, but you chose us and for that my team and I are grateful. We are here for you. We love what we do and we will continue to strive be our best. I am so glad that we were able to meet your needs. We look forward to you stopping by. Thanks again and we will see you soon, don't hesitate to contact us if you have any questions at all."
Lisa Bates
July 17, 2025
5
out of
5
rating by Lisa Bates
"If I could give more than 5 stars, I would! Kimberly Hitchman and Andrea Grayson are the true superheroes of State Farm. Their professionalism, deep knowledge of insurance, and relentless advocacy on behalf of their clients are unmatched. When I found myself in a frustrating situation where my rights as a policyholder were being overlooked, Kimberly and Andrea stepped in without hesitation. They didn’t just handle the issue—they owned it. They listened with empathy, navigated complex processes with clarity, and fought for what was fair. Their combination of compassion and expertise is rare. They don’t just provide insurance—they provide peace of mind, protection, and unwavering support. I’m incredibly grateful to have them in my corner and wouldn’t trust anyone else with my insurance needs. Thank you, Kimberly and Andrea—you are truly State Farm’s finest!"
We responded:
"Lisa, We so appreciate you. Your review warms my heart, and I so filled with joy that you took the time to express how you felt about the service you received from us. We value you and everyone that has chosen my office for their insurance needs. You have stayed with us for years and I am grateful. Andrea says thank you and to call us anytime. We enjoy what we do and will continue to give our best. Thanks again for the very warm words. The Hitchman agency appreciates and thanks you. Kimberly, Andrea, Teresa, Antonio and Joanne"
Baby Cam
July 17, 2025
5
out of
5
rating by Baby Cam
"Andrea on Kimberly Hitchmans team is the best. She not only got me an amazing auto insurance quote and deal but she was so sweet. She treated me like more than just a customer . We talked about my child and her grandchildren . I would recommend this team highly to anyone I know . 100 stars for Andrea , give this woman a raise haha"
We responded:
"Thank you so much letting us know your experience with Andrea. I agree, she is definitely a leader on this team. I'm so glad you felt comfortable. Please know our policyholders are more than customers to us. We appreciate all of our customers. You have choices, but you choose us, and we are appreciative. We are continuing striving to give our best. You deserve the best from us. Thanks again for taking the time to give Andrea a review. I have shared it with her, and she says thank you so much. Hitchman Team-Kimberly, Andrea, Teresa, Joanne and Antonio."
Robert
July 11, 2025
5
out of
5
rating by Robert
"Very helpful in making sure you are taken care of with the correct insurance needs."
We responded:
"Hi Robert, Thank you so much for taking the time to complete a review for our office. Much appreciated. Do not hesitate to reach out to us. We are here for you. Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Team."
christine barnes
July 9, 2025
5
out of
5
rating by christine barnes
"The Kimberly Hitchman team is awesome. Friendly, cheerful and they get the job done with insurance. Easy to work with. We love them."
We responded:
"HI Christine, Thank you so much for your review. Thank you for trusting us with your insurance needs. My apologies for the late response as I was out of town. We appreciate you. Kimberly, Teresa, Andrea, Antonio and Joanne- The Hitchman Team."
Curtis Currie Jr.
July 3, 2025
5
out of
5
rating by Curtis Currie Jr.
"Great customer service. Every time I call, I'm taken care of."
We responded:
"Thank you, Curtis I'm so glad we were able to help. We appreciate you giving us a review. We understand you are busy, and it means a lot to us that you took time from your day to give a review. Thanks again and we appreciate you and thank you for trusting us with your insurance. We are here. Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency Team"
Shelley Smith
July 1, 2025
5
out of
5
rating by Shelley Smith
"I have been with State Farm for many years. Years ago I made a HUGE mistake by trying another major insurance company. I "ran" quickly back to State Farm. Owner, Kimberly Hitchman and her team of agents are truly exceptional!! On many occasions, as well as today they selflessly go above and beyond to assist in whatever is needed. For example, Mrs. Hitchman researched an important matter. Today, when I called to pay my premium, agent Andrea Graysen, upon seeing a message on her computer screen, informed me and said she would call me as soon as she look into it . Ms. Graysen contacted several persons at State Farm offices and resolved the issue immediately. Because of her, as of today I was issued an auto insurance credit for two months AND a monetary refund!! I am so elated and grateful. I thank and praise God Almighty for this unexpected blessing and for State Farm, particularly the owner, Mrs. Hitchman, and the agents that work alongside her for all they do. ☺️☝🏽💕"
We responded:
"Hi Shelley, Thank you so much for taking time out of your busy day to give us a review. We are so grateful and appreciative. Thank you for trusting us. We are here for you. You know you can call us anytime. Again, thank you for choosing us. Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency."
Aileen Rathgeber
June 30, 2025
5
out of
5
rating by Aileen Rathgeber
"Super friendly and personable! Handled my dilemma with ease!"
We responded:
"Hi Aileen, Thank you so much for your review. I am so glad that we were able to help you. Thanks again for taking the time to reviewing our agency. Please don't hesitate to contact us anytime. We appreciate you and thank you for trusting our agency with your insurance needs. Kimberly, Teresa, Andrea, Joanne and Antonio- The Hitchman Agency."
Monika Wright
June 26, 2025
5
out of
5
rating by Monika Wright
"Ms. Kimberly Hitchmam and her agency is God sent!! Over 15 years with no complaimts. They literally treat you like family. Ms. Kim makes sure you get the most out of your insurance and guide you every step through a stressful time. Honorary mentioned to Ms. Andrea she is patience very welcoming and her helpfulness with claims is very appreciated."
We responded:
"Hi Monika, Thank you so much for writing a review for our agency. We so appreciate you and your patience. I knew Andrea would take care of you. Yes, I agree, Andrea is very patient and welcoming, and so are you. Thanks for allowing us the opportunity to be your insurance agency. We much appreciate it. Kimberly, Andrea, Teresa, Joanne and Antonio - The Hitchman Team"
Paulette Strawtrawbridge
June 24, 2025
5
out of
5
rating by Paulette Strawtrawbridge
"Anthony was very attentive to my needs when applying for automobile insurance coverage. He was extremely patient and pleasant. He was extremely knowledgeable of the product I was requesting. He made the entire process smooth and easy. Thank you Anthony! Paulette"
We responded:
"Hi Paulette, Thank you for taking the time out to give us a review. Yes, Antonio is a valued member of the team. You know we appreciate you. My apologies for missing your call, I was out this week. Thanks for trusting us again. Much appreciated. Kimberly, Andrea, Teresa, Antonio and Joanne - The Hitchman Team"
Lindsey Hyde
June 23, 2025
5
out of
5
rating by Lindsey Hyde
"This State Farm office bends over backwards to accommodate any need you have. They are polite and efficient. Highly recommend!"
We responded:
"Hi Lindsey, Thank you, Thank you for the warm words. We appreciate you trusting us with your insurance needs. Feel free to reach out again. Thanks again, for taking time out of your day to give us a review. Much appreciated."
Karen Gregory
June 18, 2025
5
out of
5
rating by Karen Gregory
"Kim Hitchman has taken care of our insurance needs for some years now- she’s definitely a 5 star business woman! She and Andrea are so friendly and genuinely fun to do business with. If a question arises, both go out of their way to make sure we understand exactly what’s going on and they deliver with their promises to solve issues."
We responded:
"HI Karen, Thank you so much for trusting us with your insurance. We so appreciate the Gregory family. Karen, thank you for taking the time to provide us a review. We love what we do. Thank you for your patience. We understand it is a lot. We got you. Don't hesitate to let us know if you have questions. Have an awesome weekend. We appreciate you. Kimberly, Andrea, Teresa, Antonio and Joanne- The Hitchman Team."
Shanna Blanc
June 18, 2025
5
out of
5
rating by Shanna Blanc
"Always exceptional service!"
We responded:
"Hi Shanna, Thank you so much for sharing your experience. I agree Teresa and Andrea are dynamic. We are glad that we were able to help. We appreciate you and know that we are here for you. Thank you for trusting the team with your insurance needs. Kimberly, Teresa and Andrea."
Kevin Coleman
June 13, 2025
5
out of
5
rating by Kevin Coleman
"This State Farm Team is AWESOME!!"
We responded:
"Hi Kevin, My apologies for the late response. Thank you for taking the time to provide a review for our agency. We are here for you. Don't hesitate to reach out if and when you need us. Kimberly, Teresa, Andrea, Joanne and Antonio-The Hitchman Agency"
Bonnie Grimes
June 11, 2025
5
out of
5
rating by Bonnie Grimes
"I had a somewhat complicated car insurance matter involving several states. Antonio was exceptionally courteous and competent in his assistance to resolve the issue. It is a good feeling to receive such great service. Thank you!"
We responded:
"Hi Bonnie, Thank you for your kind words. Antonio is a valued member of the Hitchman team. Customer Service to include courtesy and competence is of utmost important to us. Thank you for taking the time to completing a review. I will share this with Antonio. Thanks again for trusting our agency. Much appreciated. Kimberly, Andrea, Teresa, Antonio and Joanne- The Hitchman Agency."
Skylar Roberts
June 8, 2025
5
out of
5
rating by Skylar Roberts
"My leasing office needed to clear a discrepancy and the office was timely and prompt with helping me fix this issue. They were extremely kind about the misunderstanding."
We responded:
"Hi Skylar, Thank you so much for your review and your kind words. We appreciate you. Thanks for taking the time to give us a review. We are here when you need us. Kimberly, Teresa, Andrea, Joanne and Antonio- The Hitchman Agency"
Jaylen Bryant
June 5, 2025
5
out of
5
rating by Jaylen Bryant
"Very helpful, extremely resourceful and good at understanding the situation. Helpful through college and certainly helpful into my life!"
We responded:
"HI Jaylen, Thank you so much. We appreciate you. Thanks for spending time with us today. We appreciated your patience. Congratulations again on your graduation. We are so proud of you. Whenever you need us, just know we are here. Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency"
zeljko begovic
June 5, 2025
5
out of
5
rating by zeljko begovic
"Best of the Best. Always ready for help and good work! Al my family are with this insurance agency and lot of my friends.100% Recomend…"
We responded:
"Hi ZJ, We so appreciate you. You are always so patient with us. Thank you for trusting us and sharing us with your family and friends. So much appreciated."
Kennith Johnson
June 2, 2025
5
out of
5
rating by Kennith Johnson
"Kim is Top Notch!!!"
We responded:
"It was so good to see you this morning. Thanks for always being so patient. We appreciate you trusting us with your insurance needs. You know you can reach out to us anytime. Thanks again for taking your time to review us. Much appreciated. Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency."
A Ward
May 30, 2025
5
out of
5
rating by A Ward
"Was a very good experience and Agent Antonio was outgoing and very attentive to needs and answered all questions."
We responded:
"HI Mr. Ward, Thank you for taking the time to complete a review of our agency. Thank you for the kind words. I'm happy we were able to answer all your questions. Thank you for trusting the Hitchman Agency. Kimberly, Teresa, Andrea, Antonio and Joanne- The Hitchman Team."