Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Oliver

Anthony Oliver

September 13, 2026

5  out of  5
rating by Anthony Oliver
"My experience with Agent Andrea Grayson Mgr/ Kimberly Hitchman was great and reasonably priced. I appreciate your knowledge and quick and honest response towards my concerns. I look forward to continuing my coverage under your agency into the future. Thank you so much.
V/r,
The Oliver Family"
We responded:
"Thank you Anthony and the Oliver Family. We appreciate your review and I will share with Andrea. We strive every day to be better. We appreciate you and thank you for trusting our agency. Don't hesitate to reach out to us or stop by to visit. Be Safe. The Hitchman Agency, Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Shelia Banks

Shelia Banks

September 11, 2026

5  out of  5
rating by Shelia Banks
"Kim is an seasoned professional who provides sage advice and guidance as it relates to your insurance needs. She is thorough and will not leave a stone unturned to represent you as an agent. State Farm is fortunate to have her within their company."
We responded:
"Hi Shelia, Thank you so much for your kind review. You know we are always striving to improve our knowledge and be better for all our policyholders and potential policyholders. Much appreciated. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Iris Collins

Iris Collins

September 3, 2026

5  out of  5
rating by Iris Collins
"Even though I was unable to obtain my policy with Kim Hitchman she transferred me to Mr. Antonio and he was an amazing representative for the company. He was very professional and made me feel like a valued custimer. I am now insured with State Farm bye bye Progressive."
We responded:
"Hi Iris, Thanks again for your review. Much appreciated and I also shared with Antonio. Thanks for choosing us. We are here for you. The Hitchman Agency- Kimberly, Andrea, Teresa, Joann and Antonio."
Profile photo of Shanna Blanc

Shanna Blanc

September 1, 2026

5  out of  5
rating by Shanna Blanc
"My rates keep dropping every renewal which I am extremely grateful for! Now my nephew has his own policy with them :)"
We responded:
"Hi Shanna,

Thank you so much for sharing your experience. I agree Teresa and Andrea are dynamic. We are glad that we were able to help. We appreciate you and know that we are here for you. Thank you for trusting the team with your insurance needs. Kimberly, Teresa and Andrea."
Profile photo of Michael Boyd

Michael Boyd

August 26, 2026

5  out of  5
rating by Michael Boyd
"Been insured with Kimberly’s office for years now, never had any issues. They helped me with my car when someone hit and ran my rear bumper. Even gave me a same house discount on my insurance when my brother got insured by them as well, an unexpected but welcome help."
We responded:
"Hi Michael,
My apologies, I thought I had replied to your review. Much appreciated. We are here for you. Thanks again. You know how to reach us. We are here. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of James Boyd

James Boyd

August 26, 2026

5  out of  5
rating by James Boyd
"Antonio Rorie was very helpful, patient, and professional when helping me acquire my auto insurance policy through State Farm, and made the experience both quick and easy."
We responded:
"Hi James,

My apologies for not responding to your review timely. Much appreciated. We thank you for trusting our agency with your insurance needs. I will also share your feedback with Antonio. Thanks again for choosing us. The Hitchman Agency-Kimberly, Andrea, Teresa, Joann and Antonio."
Profile photo of Charlotte Robertson

Charlotte Robertson

August 19, 2026

5  out of  5
rating by Charlotte Robertson
"Antonio Rorie was patient and have great customer service. I appreciated the time and patience he had with me. Thank you"
We responded:
"Hi Charlotte, 1st, my apologies for just responding to your review. We appreciate you and I will share with Antonio your feedback. Thank you for trusting our agency with your insurance needs. Much appreciated. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Gene Williams

Gene Williams

August 14, 2026

5  out of  5
rating by Gene Williams
"Antonio was very outstanding and very knowledgeable and his customer service is 10,000. He answers ALL your questions in detail . Whoever gets him ALWAYS allow him to assist!! Keep up the outstanding service and report.

Thank you again"
We responded:
"Hi Gene,

Thank you so much for your review. We appreciate you and I apologize for just responding. I will share your feedback with Antonio. Thank you for trusting us with your insurance needs. We appreciate you for allowing us to maintain your insurance. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Ellen Wesby

Ellen Wesby

August 12, 2026

5  out of  5
rating by Ellen Wesby
"I use State Farm for all my insurance needs. I needed insurance on my new car it was easy and fast Antonio was great and had me all set while I was still at the dealership and sent me my id cards fast he was professional and very polite and knowledgeable. Thanks Antonio and Kimberly for always being there."
We responded:
"Hi Ellen,
1st, Congrats on the new car. I'm so glad we were able to assist you with getting what you need timely. I will share your review. Thank you again for trusting us with your insurance needs. Because of you, we are still here. We appreciate you. You have choices, but you continue to choose us and we appreciate you. Thanks again, Stop by and show us that new car. - The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio,
"
Profile photo of Gale Morring

Gale Morring

August 6, 2026

5  out of  5
rating by Gale Morring
"My insurance agent, Mr. Antonio was very professional and very patient with me. All my questions were answered, and everything fell through accordingly to process my insurance."
We responded:
"Hi Gale, my apologies for the late response. Thank you for taking time to give us a review. I will share with Antonio. We appreciate you and thank you for trusting our agency. We are here for you. - The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Azaria Gathers

Azaria Gathers

August 3, 2026

5  out of  5
rating by Azaria Gathers
"This is my first time ever partnering with State Farm & I had a great experience to start! They were very accommodating and ready to help and be informative however they could at the office. I personally worked with Antonio with my policy but Kimberly was absolutely lovely also when I spoke with her. I’m sure I picked a great office to pair with also. Lastly the pricing for my policy is the best I’ve received yet tbh."
We responded:
"Hi Azaria, Thank you so much for your kind words. We appreciate you and I will share your review with Antonio and the team. Thank you so much for trusting us with your insurance needs. It was a pleasure to meet you and thank you again. - The Hitchman Team- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Kevin Coleman

Kevin Coleman

July 14, 2026

5  out of  5
rating by Kevin Coleman
"This State Farm Team is AWESOME!!"
We responded:
"Hi Kevin,

My apologies for the late response. Thank you for taking the time to provide a review for our agency. We are here for you. Don't hesitate to reach out if and when you need us. Kimberly, Teresa, Andrea, Joanne and Antonio-The Hitchman Agency"
Profile photo of Troy Russell

Troy Russell

July 7, 2026

5  out of  5
rating by Troy Russell
"My insurance agent was very helpful and patient with me. His customer service was impeccable"
We responded:
"HI Troy, Thank you for your review and your kind words about Antonio. We appreciate you trusting us with your insurance needs. I will share your review with him. Thanks again and remember we are here for you. The Hitchman Agency-Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Issamar Kirby

Issamar Kirby

July 6, 2026

5  out of  5
rating by Issamar Kirby
"⭐⭐⭐⭐⭐

I’ve had a great experience with this insurance company during my first year living alone. They have been extremely responsive and efficient in updating my policy, especially when it came to adding a new third-party and making sure everything was correctly reflected without any delays or confusion.

What really stood out was how smoothly they helped me start the process of combining my renters and auto insurance. They explained my options clearly, made sure I understood the benefits, and handled everything quickly on their end so I didn’t have to stress or follow up repeatedly.

Customer service like this is rare, professional, proactive, and genuinely helpful. Honestly, the representative I worked with deserves recognition (and probably a raise) for how well they managed everything. I feel confident and taken care of with this company. This is my first and ONLY renters insurance from now on!"
We responded:
"Hi, and thank you so much for your kind words and just taking the time from your schedule to give our agency a review. We very much appreciate you. Do not hesitate to reach out if you need us. Again, thank you for trusting the Hitchman Agency. Much appreciated. - The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Arnitra Worthington

Arnitra Worthington

June 25, 2026

5  out of  5
rating by Arnitra Worthington
"I am very please with State Farm for over a year my service has been excellent kimberly Hitchman and her staff are very professional.Thank you for all your service I am please to be a member I recommend this office."
We responded:
"Hi Arnitra, Thank you so much for your review. You know we appreciate you. Reach out to us anytime. We appreciate you and we thank you for choosing the Hitchman Agency for your insurance needs. Much appreciated. The Hitchman Agency-Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Lemon Café

Lemon Café

June 22, 2026

5  out of  5
rating by Lemon Café
"great service and very helpful"
We responded:
"HI and thank you so much for taking your time to give us a review. We appreciate you. Thanks again and you know we are here when you need us. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Deborah McElroy

Deborah McElroy

June 13, 2026

5  out of  5
rating by Deborah McElroy
"I am just thrilled to become a part of State Farm with Kimberly Hitchman. The warmth and personal care provided by the entire staff is truly above average. Customer appreciation is virtually unheard of these days, but a repeat occasion at her office! Impressive beyond the norm. I'm a keeper 😊"
We responded:
"Awe, Deborah, thank you so much. You are a keeper too. We so appreciate you. Thank you for just trusting and believing in our agency. You know we are here when you need us. Thanks again and thank you for taking time your time to give us a review. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Doris Anderson

Doris Anderson

June 10, 2026

5  out of  5
rating by Doris Anderson
"After my car was backed into on a Friday evening, I contacted State Farm's office right away. Mrs. Kimberly Hitchman answered the phone at 4:30 p.m. She was very professional, polite, concerned, and caring about my accident.. She put me in touch with the claims department and they were also very helpful with the process. The following Monday, another representative from State Farm's office contacted me to follow up with the accident/claim. She was also very professional, polite, concerned, and caring.
The claims department referred me to the best body shop who took much pride in repairing my car back to perfection.
Thank you Mrs. Kimberly Hitchman and your Wonderful Team at State Farm Insurance!!!
I am very pleased and would highly recommend you to others!😃"
We responded:
"Hi Doris and thank you so much for your kind review. The Hitchman team appreciates you. I'm just glad that you are ok. My apologies for just responding to your review. We are happy that we provided you with the service you deserve. We appreciate you choosing us. Thanks again and call us anytime. We are here for you. The Hitchman Team- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Goldia Warren

Goldia Warren

May 7, 2026

5  out of  5
rating by Goldia Warren
"I found Andrea my agent with Kimberly Hitchman’s State Farm Insurance a detail and completely delightful experience. Andrea helped me feel I made the right decision choosing them as my agency. Andrea made sure I understood every step in getting my coverage, asking me along the way, did I have any questions or did I understand all that she had just gone over. She also helped me feel I had all the coverage I needed or wanted for now. I would say this is a really good agency to have working for you."
We responded:
"Hi Goldia,
Thak you so much for choosing our agency. I will share your kinds words with Andrea and the rest of the team. We so appreciate you allowing us the opportunity to take care of your insurance needs. We are here for you. We hope to see you at our Customer Appreciation on June 11th. Come hungry. We appreciate you choosing us.- The Hitchman Agency, Kimberly, Andrea, Joanne, Antonio."
Profile photo of Eden Maleniza

Eden Maleniza

May 5, 2026

5  out of  5
rating by Eden Maleniza
"It was a pleasure talking to Antonio today. He was very professional and a great help to me when I was purchasing a new car insurance."
We responded:
"Hi Eden,

Thank you so much for allowing us to insure your new car. I will share your review with Antonio and the team. We appreciate you choosing us. We thank you. We are here for you. We hope to see you at our customer appreciation on Thursday June 11th. Stop by anytime. - The Hitchman Agency-Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Greg Reed

Greg Reed

April 30, 2026

5  out of  5
rating by Greg Reed
"Antonio, was very helpful and personal. I enjoyed the ability to come to the office and engage with Antonio."
We responded:
"Hi Greg,

I apologize for just responding to your review. Thank you so much for the kind words. I'm glad Antonio was able to help you. We appreciate you allowing us to take care of your insurance needs. We hope you are able to stop by on Thursday June 11th for our Customer Appreciation. Thanks again, we appreciate you. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio. "
Profile photo of Daren Williams

Daren Williams

April 28, 2026

5  out of  5
rating by Daren Williams
"The insurance agents listen to my request and find the best products. They are patient in waiting for me to respond."
We responded:
"Hi Daren,

Thank you for taking time to give us a review. We value your time and appreciate you allowing us to meet your insurance needs. Much appreciated. Come join us on Thursday June 11th as we have hour customer appreciation. Come hungry. Thanks again. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Katherine Conard

Katherine Conard

April 16, 2026

5  out of  5
rating by Katherine Conard
"I would like to take a moment to express some kind words and my appreciation for Teresa at Kimberly Hitchman's State Farm office. From the very beginning, her knowledge in committing to helping me find the right coverage for all of my needs helped my confidence in this insurance agency.What stands out to me is her personal approach. It's reassuring to know I have someone I can trust who is always willing to go the extra mile for their customers. I highly recommend them to anyone looking for reliable and attentive coverage."
We responded:
"Hi Katherine,
Thank you so much for your kind words. I will share with Teresa and the rest of the team. We discuss during our weekly meetings if we are providing that personal touch you spoke of. We are striving to keep getting better. Thank you for trusting our agency, we appreciate you for allowing us to meet your insurance needs. You have choices, but you continue to choose us. We will continue to strive the provide the best experience we can. We are only a phone call away. If you need us, don't hesitate to reach out. Again, thank you for taking time to give us a 5 star review. Much appreciated. Have a wonderful rest of your week. -The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Chae “Chae”

Chae “Chae”

April 15, 2026

5  out of  5
rating by Chae “Chae”
"Awesome Agent and team!! They are always available and helpful with all of my insurance needs!!!"
We responded:
"Thank you so much for your review and your kind words. We appreciate you. We are here for you when you need us.
Kimberly, Andrea, Teresa, Joanne, and Chris."
Profile photo of Cheyenne Poittilo

Cheyenne Poittilo

April 10, 2026

5  out of  5
rating by Cheyenne Poittilo
"I’ve been with Andrea & the team at State Farm for 25+ years, & I can confidently say I’ll never leave! Even through an office change, the service has remained consistent, reliable, & truly top tier.
From assisting with out-of-state rental coverage to adding policies for my vehicles, now my home, & switching states everything has always been handled smoothly & efficiently.

What really sets this office apart isn’t just the savings—it’s the personal touch. They genuinely know me & my family, & they always go above & beyond to make sure our needs are met.

Proud to be part of the State Farm family! ❤️"
We responded:
"Cheyenne, thank you, thank you for the kind words. We all enjoyed talking with you yesterday. We so appreciate you. I will share with Andrea and the rest of the team your review. Thank you for taking time out of your day to give us a review. We appreciate your patience with us the other day, we know it was a lot on you. In the end it all worked out. You know if you need us, we are just a phone call away. Keep us posted on everything."